Welcome to Destiny Boost Store. We are dedicated to providing our customers with authentic, high-quality artwork and decor products. Your satisfaction and trust are our top priorities. This Warranties & Guarantee Policy outlines our commitment to ensuring that each product you purchase from us meets the highest standards of quality, authenticity, and durability.

Please read this page carefully to understand the scope of our warranties, the process for claims, and how we support our customers in case of any issues with their purchases.

Our Commitment to Quality and Authenticity

At Destiny Boost Store, we pride ourselves on being an authorized reseller of premium wall art and decor items from reputable brands such as GreatBigCanvas, Kate and Laurel, and Stupell Industries. This means all products listed, including:

• “Coastal Coral II” by Lanie Loreth — a 36 in. x 36 in. canvas wall art from GreatBigCanvas,
• “Sylvie ‘Succulent 8′” by F2Images — a framed canvas wall art from Kate and Laurel,
• “Black and White Inspirational Word Chalk Drawing” by ALI Chris — an 11 in. x 14 in. framed wall art from Stupell Industries,

are genuine, licensed, and sourced directly from the original manufacturers or authorized distributors.

Our dedication to authenticity ensures that every product is crafted with care, using high-quality materials designed to last for years with proper care.

Warranties and Guarantee Overview

1. Product Authenticity Guarantee

All items purchased from Destiny Boost Store are authentic and licensed. We guarantee that every product, including canvas prints, framed art, and wall decor, is genuine, licensed, and meets the quality standards set by the original brands and artists.

2. Manufacturing Defects Warranty

We stand behind the craftsmanship of our products. If you receive an item that exhibits manufacturing defects—such as incorrect framing, printing errors, damaged canvases, or defective hardware—you are eligible for a warranty claim.

Coverage includes:

• Printing or color inconsistencies
• Damaged or defective framing or hardware
• Canvas tears or material flaws
• Any other manufacturing fault that affects the integrity or appearance of the product

Exclusions:

• Damage caused by misuse, mishandling, or accidents
• Normal wear and tear over time
• Damage during shipping if not reported within 48 hours of receipt

3. Warranty Period

All warranty claims must be submitted within 30 days of product receipt. After this period, we cannot process claims for manufacturing defects.

How to File a Warranty Claim

If you believe your product qualifies for a warranty claim, please follow these steps:

1. Contact Us Immediately: Reach out via email at support@destinyboost.store or call us at +1 224 626 9915. Include your order number, purchase date, and detailed description of the issue.

2. Provide Evidence: Attach clear photos of the defect or damage, including close-up shots and overall images demonstrating the issue.

3. Review and Assessment: Our customer service team will review your claim and determine the validity of the warranty request.

4. Resolution: If your claim is approved, we will offer a replacement, repair, or store credit, depending on the nature of the defect and stock availability.

4. Replacement & Repair Policy

• Replacement: When feasible, we will send a replacement product identical to the original, ensuring authenticity and quality.
• Repair: For minor issues, we may offer repair services, or provide guidance on how to repair the item yourself.
• Refunds: In cases where replacement or repair is not possible, we may issue a refund or store credit.

Shipping & Handling for Warranty Claims

All warranty-related returns or exchanges are shipped at the customer’s expense unless the defect is confirmed as a manufacturer’s fault. We recommend using a trackable shipping method to ensure your item is safely returned or sent for replacement.

Important Notes and Customer Responsibilities

• It is the customer’s responsibility to inspect the product upon delivery and report any issues within 48 hours.
• Damage caused by improper handling, installation, or external factors (such as moisture, sunlight exposure, or accidental damage) is not covered under warranty.
• Customized or special-order items are typically not eligible for warranty unless explicitly stated.
• We reserve the right to deny warranty claims that do not follow the outlined procedures or are outside the warranty period.

Additional Support & Customer Service

At Destiny Boost Store, our goal is to ensure your complete satisfaction. If you have any questions, concerns, or need assistance with a warranty claim, please do not hesitate to contact us:

Email: support@destinyboost.store
Phone: +1 224 626 9915
Address: 6232 W Eastwood Ave, Chicago IL 60630